Criteria :
Organizational Award : Each Entry should be accompanied by write-up of not more than 2700 words excluding attachment, profile of the company, brochure, media write-ups and interviews as annexure.

Individual Award : Each entry should be accompanied by personal profile & photograph of nominated person, achievements, awards & accolades received, media coverage, articles published & other relevant details.
 
 
Organizational Award Categories :
• Social Change Agent Award
• Most Significant Contributor to the BPO Industry
• Use of Technology for Operational Excellence Award
• Award for Operational Excellence and Quality
• Outsourcing Innovation of the year
• Emerging Company of the year
• Best Employer Brand of the year
• Fun at Work Award
• Fastest Growing Outsourcing Company of the year
• Best IT Enablement in BPO
• Best Customer Experienced Delivered by a Contact Centre
• Most Admired Vendor for Outsourcing Sector
• Shared Services Excellence Company of the year
• Best Quality Program of the year
• Most Preferred Vendor for BPO Sector
• Best Help Desk Services Award
• Non-Voice Excellence Company of the year
• Most Admired Company to work for
• Strategic Enabler for BPO
• Software Service Provider of the year / Dialer Company
• Best Outsourcing Academy of the year
• Health Insurance BPO Provider
• Outsourcing Organization of the year
• Award for Excellence in Customer Service in the Outsourcing Industry
• Award for Excellence in Culture Creation
• Award for Excellence in People and Communications
• Award for Excellence in Value Creation
• Award for Excellence in Improvement & Innovation
• Use of Technology For Operational Excellence KPO
• Award for the Best HR Practices in Outsourcing
• Award for Improvement & Innovation KPO
• Award for Value Creation KPO
• Most Preferred Vendor KPO
• Most Significant Contributor KPO
• Exceptional Practices In Customer Relationship Management (CRM) KPO
• Award for Excellence In Research KPO
• Most Admired Company to Work For KPO
• LPO of the year
• Best Overall LPO's
• Intellactual Property Services
• Legal Support
• Contract Services
• Litigation Support
• Corporate Services
Individual Award Categories :
• CEO of the year
• Role Model & Exemplary Leader Award
• Outsourcing Entrepreneur of the year
• Team Leader of the year
• KPO Entrepreneur of the year
• LPO Entrepreneur of the year

Criteria :
Organizational Award Category :
Each Entry should be accompanied by write-up of not more than 2500 words (excluding attachment), profile of the company (brochure), media write-ups and interviews as annexures (If any).

• This award is open to all BPO companies from different parts of the globe.
• Company should have been incorporated not less than 2 years.
• Consistently challenges status quo towards maximum performance.
• Evidence of management capabilities and accomplishments of the business's top leaders and the business's investment in management systems that ensure outsourcing success.

"The winner of the award will be a leader in its market".

Individual Award Categories :
Each Entry should be accompanied by personal profile & photograph of nominated person, achievements, awards & accolades received, media coverage, articles published & other relevant details.

• Has the ability to scale, and manage complexity and is both effective as well as efficient.
• Commitment to continuous improvement by encouraging and nurturing the value of learning and a mindset of excellence through continuous training and development.
• Involvement in corporate social responsibility (CSR) initiatives. (This would be an added advantage)
• Should have a proven track record in scaling new heights for the company and has shown exemplary leadership qualities in the BPO Industry.
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